Posts Tagged ‘easyjet’

KLM is gonna rock ya

OK so you have to be a certain age to understand that title.

Nonetheless- I am always fast to comment on airlines and how crap they are, especially Ryanair (Dick Turpin airways)  and Squeezyjet (cattle flights). However I am recently just back from a trip to New York and we went with KLM. I have flown with them before but the service was sort of non descript and anonymous if I am honest- I went to Warsaw that time via Schipol. It was OK  nothing good especially nothing bad. This trip was the first time I had a chance to experience their long haul service. We went Edinburgh, Amsterdam- JFK (737 then 777, outbound) and the reverse back, (747, Airbus, back). I have to say I was impressed. The Amsterdam, JFK was especially good, service was excellent, entertainment on board just made the hours vanish- they have these seat back videos but you can watch any film when it suits you so its not like a running schedule. Food was fine for an airline meal, you could have all the drink you wanted and we even had ice cream about 3/4 the way through. The flight crew were helpful and friendly and all in all it was the best long haul I have done.

The return was Ok too, it was about an hour shorter in length (the old east/west v west/east thing) and I had no complaints. Being a 747 it was a bit noisier back in Cattle class- but thats just the way 747s are, – had the same in BA‘s in the past.

Would definitely use them again, OK it was a bit of a longer journey than the direct Continental flights out of Edinburgh but hey- it was about £500 cheaper too (we booked via Expedia) and in my book the travelling day ia a dead loss anyway by the time you arrive, get through immigration, get bags and in to your hotel.

Stuff I hate Part two- Easyjet

Your on an Easyjet flight. You’re waiting in the departure lounge. Suddenly there is an announcement, could Mr Bloggs travelling to Edinburgh on EZY426 come to gate 7.

Why then do about 100 others get up and start queuing at the gate? What possible advantage do they think they are going to get. I’ve seen them there 15 minutes before the flight is called. Everyone has a ticket with a boarding group ( Actually Easyjet’s entire boarding palavar just makes me sooo annoyed. I honestly can’t beleive this is better than giving everyone allocated seats. More later- I digress) , the groups used to be A,B,C and D but now I notice its A and B only. They have allowed for the first group now being “passengers who purchased ezy boarding”.

Easy Boarding!- what a bunch of muppets. Do you know I priced this for some flights I have to take with the family later in the the year-and it would have cost an extra £30 on the total cost of flights which were £130. Thats a cool 23% mark up – for what- so you can stand at the front of a queue- and queue longer! Half the time they use a bus to board the plane anyway so speedy boarding gets you precisely no where!

Anyway back to the queue- so you have 100 people crowding like a rugby scrum in front of the gate and then they say could people travelling with young children or needing more time please come to the gate. Next time I see a couple of middle aged adults with young Johnny (age 14 and 6 foot 7 tall) go to the front …. and get on, I am going to go tot he front too. When they question me about why I have pushed through I will let them know I am travelling with a virtual young child- just like Johnny’s Mum and Dad cos there is no way he qualifies!

The “infirm” too- I have no problem with old codgers who have to walk slow or can’t manage the stairs very well going up first but half of them that I see have just completed the veterans class in the London Marathon and are using their age as a VIP pass! Pay for Ezy Boarding you old buggerz!.

Then the moment comes- passengers with boarding group A please come to the gate- Half of the back of the queue surges forward because the knobs at the front are all in other boarding groups- but they are not allowed on yet. So now you have people who are allowed on trying to read other people who are in the queues boarding cards to see if they can overtake to get to the front- their now rightful place. I watched a fat lady stand at the front of the queue for a good 20 minutes the other day and she was to be one of the last to board. SIT DOWN YOU STUPID FAT BAG!

Finally the final part of the scrum ensues- everyone else comes forward. and proceed to get through the gate. Of course this is when high farce sets in, because the plane isn’t actually ready for boarding yet, or there is no bus to get you there. So everyone is simply queueing up outside.

You get to the front and they ask you for your ID. Now what exactly is this about? I fly all the time and the only people who do this are SqueezyJet. Why? I have a boarding card- LET ME ON! And now they ask you again between the gate door and the plane- usually there is some ground handling agent hiding between a couple of baggage trolleys carrying a Jobsworth clipboard, and they jump oit and ask you again. Its sooo annoying because you have usually just put it away so you are organised for tackling the final part of this pantomime- getting a seat!

So you get onto the plane, up the steps- more boarding pass chaos, and into the aisle of the plane.

Now practically everyone with EzyBoarding has grabbed a window seat, though theres usually loads left if your bothered. Everyone else who hasn’t got a window has grabbed the aisle seats- they don’t want to sit next to a stragner so they leave a space in the middle. Also the middle seat always feels more cramped as you have someones elbow on each arm rest either side. So we all grab the outsides in the vain hope the plane will be quiet and no one will want the middle seat….. but they always do, so the people in the outside need to stand up and let someone in the middle. Now I can sort of understand this bit- I hate the middle seat you get jammed in and feel squashed up. But why not simply allocate seat numbers or board by rows? My God its not difficult nor any more time consuming than this shambles! And then you finally discover that not only do you have a really cramped seat but also on the latest Airbuses operated by Squeezy Jet they did not buy the reclining seat options for passenger seats, so your fixed in an unnaturally cramped upright postion for the whole journey…… ARGGGHHHHH!

 

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